We are seeking a skilled Revenue Operations (RevOps) Specialist to join our Revenue Operations team, reporting to the Director of Revenue Operations. This role is responsible for owning the day-to-day administration, integration, health, and operational execution of our GTM technology stack. This is a blend of traditional RevOps and systems administration, with a strong focus on optimizing our newly acquired and deployed tools, designing and building robust reporting solutions, driving automation initiatives, and handling ad hoc requests to support cross-functional teams. The ideal candidate will serve as the first point of ownership for revenue systems, reporting, and automation, enabling RevOps leadership to focus on forecasting, CTM strategy, and cross-functional alignment. This role operates in a highly integrated multi-application environment and requires strong systems thinking, operational rigor, and comfort managing vendor relationships. 

Key Responsibilities

• Serve as the day-to-day owner and primary administrator for a portfolio of 10+ unique GTM-related applications, managing user access, permissions, configuration, upgrades, and overall system health to maintain reliability and security.

• Optimize and maintain core revenue platforms,  such as Salesforce (SFDC) and Clari, including configuration updates, operational enhancements, and user onboarding/offboarding, while partnering with Revenue Operations leadership and external partners on higher-complexity or architectural changes. Design, build, and maintain decision-oriented reporting dashboards and analytics to provide revenue-critical insights for Sales, Marketing, and Revenue teams, including pipeline inspection, forecast accuracy, stage conversion, and tool adoption. Identify opportunities for high-impact automation across processes, implement solutions to reduce manual effort and improve efficiency, execute within defined guardrails, and escalate higher-risk automation initiatives as appropriate. Serve as the first point of contact for GTM tool-related requests, owning triage, troubleshooting, and resolution, and escalating issues only when necessary to ensure smooth operations in a fast-paced environment.

• Collaborate with cross-functional teams to evaluate, deploy, and integrate new tools, owning integration execution, field mapping, and ongoing data integrity, while managing system security and performance.

Skills Needed

Required:

• Strong hands-on experience administering Salesforce in a B2B SaaS environment, including configuration, reporting, integrations, and user management; experience supporting  Clari or similar revenue forecasting platforms preferred.

• Proficiency with Google Workspace with a strong emphasis on Google Sheets/Excel for data analysis, validation, and operational reporting.

• Experience supporting Sales Operations or Revenue Operations functions within a B2B SaaS organization, with exposure to pipeline management, forecasting, and VTM process execution.

• Proven ability to operate with a multi-application CTM technology stack, including managing system configuration, integrations, and cross-platform data consistency. 

Preferred:

• Familiarity with Tableau for advanced data visualization and reporting.

• Knowledge of Churn Zero for customer success and retention analytics.

• Experience with ZoomInfo for lead generation and data enrichment.

• Proficiency in LinkedIn and LinkedIn Sales Navigator for sales prospecting and networking.

• Strong Systems thinking with the ability to anticipate downstream impacts of changes across interconnected revenue platforms.

Location: Costa Rica OR US (Central Timezone)

Compensation

The expected annual compensation range for this role is $60,000-$65,000 base salary in USD, plus a 15% variable bonus. This compensation range applies to candidates based in the United States (Central Time Zone) and Costa Rica.

Actual compensation within this range will be determined based on role scope, relevant experience, skills, and internal equity. Compensation details, including equity grants, are subject to applicable local employment laws and company policies.